The hotel exists. Demand has yet to see it.
We start with visibility: where the property appears, what it promises and who can find it.
We operate your results.
Revenue, Marketing, Sales and Reputation working with your team. From decision to execution.
- The hotel exists. Demand has yet to see it. We start with visibility: where the property appears, what it promises and who can find it.
- Show up for the right trip. Marketing and distribution bring the offer to people and dates that matter to the hotel.
- Interest meets a clear answer. Rate, availability, content and social proof begin to tell the same story.
- More paths lead to a sale. Direct sales, digital channels and the team work together to turn intent into bookings.
- Occupancy gains context. Revenue and occupancy are tracked alongside the experience guests actually receive.
- A good stay leads to the next one. Reviews and recommendations feed back into the operation. The cycle starts stronger.
Your hotel does not lack ideas.
It loses momentum when teams act in isolation.
Marketing
Campaigns launch without knowing what Revenue needs to sell.
Revenue
Rates change without a conversation about arriving demand.
Sales
Your team responds without the context to convert.
Reputation
Guest feedback never reaches the commercial decision.
Sereia brings those decisions into one operation.
Four disciplines. One result.
We execute with your team, with clear ownership for each decision.
Revenue
Rates, channels and availability respond to market and margin.
Marketing
The right demand for the dates and offers that matter.
Sales
Every conversation reaches your team with context and a next step.
Reputation
Guest feedback shapes the product, message and sale.
From meeting to operation.
Strategy gets an owner, a deadline and a feedback loop. People decide; AI prepares, tracks and speeds up execution.
Read the hotel
FirstLight: an initial reading of public data with human review.
Agree on the result
Set priorities, measures and ownership with the hotel.
Operate each week
Your team and ours execute, track and adjust.
The best proof starts with your hotel.
Sonar shows whether AI assistants find and mention your hotel. The check is free and the result is yours.
Open SonarWhen someone asks AI for a hotel, does yours appear?
Ask with real data.
I left the commercial director role to make strategy happen.
I am Endrigo Soares. After 22 years in hospitality, I kept seeing the same gap: good decisions reached operations too late. I built Sereia to close that gap through method, people and AI working together.
“Time from decision to action is a result too.”
The method has an engine. The commitment is ours.
IRS is the system we use to read the hotel’s context, record decisions and follow what happens next. Genoma and the specialists work behind the scenes; Sereia operates with your team.
You contract the operation and our responsibility to make it happen. IRS comes with it, with no separate license or modules.
Explore IRS (PT)IRS
Hotel context
Shared decision
Followed-through execution
One resort. One connected operation.
Data, campaigns, service and sales stopped running in separate queues. After Genoma, each discipline worked from the same context, with priorities followed through alongside the hotel team.
Anonymous case · identity protected
The first month, in numbers
13% → 52%direct bookings as a share of all bookings sold
+128%room nights sold through digital channels
~R$ 1.1min authorized transactions from an early booking strategy
Booking share and room nights: September 2026 versus September 2025, as measured by the operation. Transactions: payment dashboard, September 1–29, 2026; authorized amount, not settled cash.
You contract an operation.
Outcome-as-a-Service: agreed scope, a working rhythm and results reviewed with the hotel. The model combines an operating fee with a performance component measured against the agreement.
Tools and specialists are part of Sereia’s method. The commercial commitment is to the agreed operation.
What result needs to leave the meeting and reach the hotel?
Request an initial reading. If there is room to work together, we will discuss priorities and next steps in 30 minutes.
